1 record  
Number  Name Description (tasks and duties) Unit Groups 


Receptionists and Travel Agency ClerksWorkers in this unit group make appointments, receive clients, provide information in offices, hotels and other establishments, make travel arrangements and obtain hotel reservations for travellers. Their functions include: making appointments, receiving callers or customers, ascertaining their needs and directing them accordingly; allocating rooms and performing related duties in hotels and similar establishments; receiving patients in physicians' or dentists' offices; providing information about tours and other travel, arranging itineraries and accommodation and obtaining tickets for travellers.
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